Membership Frequent asked questions

U.S. Soccer Membership Discount

As a special benefit, U.S. Soccer members receive a 10% discount at the official U.S. Soccer Store, store.ussoccer.com.

Interested in a discount, but not a U.S. Soccer member? Get the membership here..

Troubleshooting

To ensure that the discount works properly, it is important that your shopping cart is empty prior to logging into U.S. Soccer Store to make a purchase. Once you're logged in, the member price will be reflected in the shopping cart. Please note that the U.S. Soccer member discount only applies to purchases made online at store.ussoccer.com.

Contact Us

For questions about your membership, please contact membership@ussoccer.org. If you have U.S. Soccer Store related questions outside of your U.S. Soccer member discount, please contact the U.S. Soccer Store Customer Service desk directly at (310) 867-8210 or Toll Free at (877) 538-8265, Monday through Friday 7 a.m. to 5 p.m. PT or email us at help@ussoccerstore.com.

Frequently Asked Questions

U.S. Soccer Membership is the official program for fans of the U.S. Men's and Women's National Teams. Members receive benefits to get closer to the National Teams that are available exclusively from U.S. Soccer.

Membership dues are $55 annually.

Members will receive an email with instructions on how to renew their membership through the U.S. Soccer Store.

The first match at a new status level is a milestone match. At each Milestone Match members are given a special matchday experience for the Member and one guest.

Your Membership ID is no longer used and your email address will be used to recognize your membership.

Your Membership login is your email address you registered with. If you forgot the email address you used to purchase your membership, please contact our Customer Service members to help you retrieve your information.

If you forget your password, please click "Forgot password" on the login page and a temporary password will be emailed to you.

Members will receive their Membership Scarf in the mail approximately 1-2 weeks after they register.

If you do not receive your new member items approximately 1-2 weeks after you register, please email membership@ussoccer.org to let us know.

Information on upcoming events will automatically be emailed on a regular basis to the email address you registered with. If you are not receiving these emails, please contact membership@ussoccer.org for assistance.

Preferred Ticketing (Blue and Red members)

  • Private Presale- Access to a private sale before the general public
  • Preferred Group for Weighted Lotteries
  • Dynamic Pricing Guarantee
  • U.S. Soccer Account Manager Access
  • Priority Ticketing (Silver and Gold members)

Exclusive Presale- Access to an exclusive sale before any other buyers

  • A-Group for Weighted Lotteries
  • Dynamic Pricing Guarantee
  • U.S. Soccer Account Manager Access

Members who make donations of $500 or more to U.S. Soccer's Development Fund are tax deductible.

Yes, however, only one email address will allow you to purchase one membership. If you are purchasing more than one membership, there needs to be a different email address for each membership.

Membership benefits take effect 24 hours after the membership purchase. If the membership is purchased on Friday, Saturday, or Sunday, the benefits will take effect the following Monday.

You may cancel your membership at any time. Please note, however, that membership dues are nonrefundable.

For name, email address, or mailing address changes, please send an email to membership@ussoccer.org and your information will be updated.

If you are a current member and were not logged in at the time you made your purchase, you did not receive your member discount. However, you can contact one of our customer service representatives to receive your discount. If the order has already been process and shipped, our customer service representatives can refund your card for the discounted amount or provide you with a store credit.

No. The membership ID is no longer needed to place your orders. We strongly advise against the sharing of your email and password to friends and family so they can place orders with your account.

The discount excludes the TAG HEUER watch, referee publications, and gift certificates and cannot be applied to purchases made before or after the membership is active.

There are no shipping costs for Standard Ground shipping to the continental U.S. and any APO or FPO addresses. For others the following shipping rates apply:

  • Hawaii / Alaska: $13.99
  • Puerto Rico / Guam / VI: $14.99
  • Canada: $16.99
  • International: $28.99