Customer Help Desk
- American Express
- Gift Cards**
- Gift Certificates
**Online or phone purchases with gift cards:
To make an online or phone purchase, you will need to register your card. You can do this by either calling the issuing provider, or by visiting their website. This information should have been supplied to you when you received the card. It may also be printed on the back of the card. When you make an online or phone purchase, the name, address, and phone number you use will need to be exactly the same as the information you provided when registering your card. If the information you provide differs from what was provided when the card was registered, the transaction may be declined. You can verify or update your information by visiting the card provider's Web site, or by contacting them using the toll-free number provided in your card materials.
- Personal Checks
- Layaway Plans
State laws require that we charge applicable sales tax on orders shipped to addresses where we have retail operations - California, Nevada, and Maryland. We do not charge sales tax on the purchase of Gift Certificates. However, items paid for with Gift Certificates will be taxed if shipped to addresses where we have retail operations.
Steps for redeeming a Promotion or Discount Code or Gift Certificate
- On the Payment page in Checkout, enter the code exactly as it appears, in the box next to "Gift Certificates and Discount Codes."
- Codes are NOT case sensitive.
- Continue with the Checkout Process. Adjustments will apply when you review your order.
- If your discount qualifies, it will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted.